Experience service at its best
Our comprehensive support and service program is as important to our business as the products we ship.

Local support teams
Our knowledgeable local teams provide fast expert support and high-quality technical service to our customers. We specialize in multi-vendor laboratory equipment preventive maintenance and repair service, to keep your investments operating in top condition for you for many years.

HVD Life Sciences is ISO 9001:2008 certified, underlining our commitment to providing products and services that meet global standards of the highest quality.
From installation to disposal— we've got you covered









Installation
Our certified engineers perform professional installation of your instruments according to manufacturer guidelines and industry standards. We verify proper connections, environmental conditions, and system readiness to ensure reliable operation from day one. Each installation is documented and includes a functional test to confirm performance.

Device calibration
We provide precise device calibration using traceable standards to ensure your instruments deliver accurate and reproducible results. Regular calibration minimizes deviations, safeguards compliance, and supports quality assurance in regulated environments. Certificates of calibration are issued for your records.

Training
Our training programs are tailored to the needs of your team, covering both basic operation and advanced functionalities of your equipment. We combine theory with hands-on practice, ensuring users gain confidence and maximize productivity. Training sessions can be conducted on-site or remotely.

Repair and maintenance contracts
We offer flexible service contracts that cover preventive maintenance and priority repair, helping you avoid downtime and unexpected costs. Scheduled maintenance ensures continuous performance, while rapid response times guarantee minimal disruption in case of failures. Each contract is adapted to your laboratory’s specific needs.

Application and technical support
Our application specialists provide expert guidance on experimental setup, method optimization, and data interpretation. Technical support teams are available to troubleshoot issues quickly, minimizing downtime. Together, they help you get the most value and reliability from your systems.

Overhaul and system check
We perform thorough overhauls and system checks to extend instrument lifetime and restore performance to original specifications. This includes cleaning, replacement of wear parts, detailed functional testing, and recalibration. The result is renewed reliability and reduced risk of unexpected breakdowns

Safety audit
DIN VDE 0701/0702 / BGV A2 / ÖVE HG 701 We conduct standardized safety audits according to international and local regulations, ensuring electrical safety and compliance with legal requirements. Each audit includes visual inspection, electrical tests, and documentation. This helps protect users, equipment, and laboratory environments from risks.

WEEE waste disposal
We take care of Waste Electrical and Electronic Equipment (WEEE) disposal in full compliance with EU directives and local legislation. Our service ensures environmentally responsible recycling and safe handling of obsolete instruments and components. This supports your sustainability goals and reduces regulatory risks.

